Privacy Policy
Last Updated: February 13, 2026
At Zonefares.com, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our B2B travel marketplace platform.
This policy applies to all users of the Zonefares.com platform, including suppliers (airlines, hotels, service providers) and buyers (travel agencies, distributors).
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly, including: name, email address, company name, phone number, business credentials, payment information, and any other information you choose to provide.
1.2 Automatically Collected Information
We automatically collect: IP address, browser type, device information, usage data, cookies and similar technologies, API usage logs, and transaction history.
1.3 Third-Party Information
We may receive information from business partners, service providers, and public databases to verify your identity and business credentials.
2. How We Use Your Information
We use collected information to: provide and improve our services; process transactions and send confirmations; verify accounts and prevent fraud; communicate with you about services and updates; analyze platform usage and optimize performance; comply with legal obligations; enforce our Terms and Conditions.
3. Data Sharing and Disclosure
3.1 Service Providers
We share data with third-party service providers who perform services on our behalf, including payment processors, hosting providers, analytics services, and customer support tools.
3.2 Business Partners
When you engage in transactions through our platform, we share relevant information with the other party (supplier or buyer) necessary to complete the transaction.
3.3 Legal Requirements
We may disclose information to comply with laws, respond to legal requests, protect our rights, prevent fraud, or ensure platform safety.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4. Data Security
We implement industry-standard security measures including: SSL/TLS encryption for data transmission; encrypted storage of sensitive information; regular security audits and penetration testing; access controls and authentication; SOC 2 Type II compliance; PCI DSS compliance for payment data. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your information for as long as necessary to provide services and fulfill the purposes outlined in this Privacy Policy. Account information is retained while your account is active. Transaction records are kept for 7 years for legal and accounting purposes. Marketing data is retained until you opt out. After retention periods, we securely delete or anonymize your information.
6. Your Privacy Rights
6.1 Access and Correction
You have the right to access, update, or correct your personal information at any time through your account settings or by contacting us.
6.2 Data Deletion
You may request deletion of your personal information, subject to our legal retention obligations.
6.3 Opt-Out Rights
You can opt out of marketing communications at any time. You may also disable cookies through your browser settings.
6.4 Data Portability
You have the right to receive a copy of your data in a structured, commonly used format.
6.5 GDPR Rights (EU Users)
EU users have additional rights under GDPR including the right to object to processing, restrict processing, and lodge complaints with supervisory authorities.
6.6 CCPA Rights (California Users)
California residents have rights under CCPA including the right to know what personal information is collected and the right to opt out of sale of personal information. We do not sell personal information.
7. Cookies and Tracking
We use cookies and similar technologies to: maintain user sessions; remember preferences; analyze usage patterns; provide personalized experiences; enable security features. You can control cookies through your browser settings. Disabling cookies may limit platform functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including: Standard Contractual Clauses (SCCs) for EU data transfers; Privacy Shield compliance where applicable; equivalent data protection measures.
9. Children's Privacy
Zonefares.com is a B2B platform not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.
10. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. The 'Last Updated' date at the top reflects the most recent revision. Your continued use after changes constitutes acceptance.
12. Contact Us
For questions, concerns, or to exercise your privacy rights, please contact us at: Email: support@zonefares.com, Phone: +1-808-205-0676, Address: Zonefares.com Data Protection Officer
Your Privacy Matters
We are committed to protecting your privacy and maintaining the security of your information. If you have any questions or concerns, please don't hesitate to contact us.